Privacy Policy

Personal Details

When you sign up or become a member, we'll ask for the basics - name, email, phone number, address, date of birth. Pretty standard stuff. We need this to set up your account, get in touch about classes, and make sure we're not training anyone who's not legally old enough.

Health & Fitness Data

Here's where it gets a bit more personal. We collect info about your fitness goals, any injuries or health conditions we should know about, and your training history. Why? Because we'd be pretty terrible trainers if we programmed heavy back squats for someone with a herniated disc, right? This stuff helps us keep you safe and get you results.

Payment Information

We collect payment details for memberships and services. Credit card info goes through secure payment processors - we don't actually store your full card numbers on our systems. That's way above our pay grade security-wise.

Usage Data

When you're browsing our site, we collect stuff like your IP address, browser type, pages you visit, and how long you hang around. It's not creepy - it just helps us figure out if our website actually works or if it's a confusing mess.

Gym Access & Attendance

We track when you check in and what classes you attend. It helps us manage capacity, see which programs are actually popular, and occasionally give you a friendly nudge if we haven't seen you in a while.

We're not hoarding your data for fun. Here's what we actually do with it:

• Running the gym: Managing your membership, booking classes, processing payments, and all that admin stuff that keeps the lights on.
• Personalized training: Your health and fitness data helps our coaches design programs that won't wreck you and will actually get you where you wanna be.
• Communication: Sending class schedules, gym updates, policy changes, and yeah, occasionally some promotional stuff about new programs we think you'd dig.
• Improving our services: Analyzing what's working and what's not so we can make the gym better. If everyone's bailing on 5am classes, we need to know that.
• Safety and security: Keeping our facility secure and making sure everyone's following the rules. Also, you know, legal compliance stuff.
• Emergency situations: If something goes sideways during training, we need to be able to contact someone or share relevant health info with medical professionals.

We're not out here selling your info to random companies. That's not our style. But there are some situations where we might share your data:

Service Providers

We work with third-party companies for stuff like payment processing, email marketing, and scheduling software. They only get access to what they need to do their job, and they're contractually obligated to keep it secure.

Legal Requirements

If we're legally required to hand over information - like through a court order or to comply with Canadian privacy laws - we'll do it. We're not trying to go to jail for anyone.

Business Transfers

If we ever sell the gym or merge with another business (not planning on it, but you never know), your information would be part of that transfer. The new owners would still be bound by this privacy policy though.

With Your Consent

Sometimes we might want to share your info in ways not covered here - like featuring your transformation story on social media. We'll always ask first and get your explicit permission.

We take security seriously. Your data's protected with industry-standard measures including encrypted connections, secure servers, and access controls. Only authorized staff members can access sensitive information, and they're trained on privacy practices.

That said, let's be real - no system is 100% bulletproof. We do everything we can to protect your info, but we can't guarantee absolute security. It's like spotting someone on a max lift - we're there to help, but there's always some risk involved.

If there's ever a data breach that affects you, we'll let you know ASAP and tell you what steps we're taking to fix it.

Our website uses cookies - not the protein-packed kind, unfortunately. These are small files that help our site remember you and work properly.

What We Use Them For:

• Keeping you logged in so you don't have to sign in every five seconds
• Remembering your preferences and settings
• Understanding how people use our site so we can make it better
• Showing you relevant content and class recommendations

You can disable cookies in your browser settings, but fair warning - some parts of the site might not work right if you do. It's your call though.

We might also use analytics tools like Google Analytics to track website traffic. This data's anonymized and helps us figure out things like which pages are actually useful and which ones nobody reads.

It's your data, and you've got rights. Here's what you can do:

Under Canadian privacy law (PIPEDA), you've got specific rights. If you wanna exercise any of these, reach out to us at info@draventhcore.info. We'll respond within 30 days.

We might update this privacy policy from time to time. Maybe the law changes, maybe we add new services, maybe we realize we forgot to mention something important.

When we make changes, we'll update the "Last Updated" date at the top of this page. If the changes are significant - like we're collecting new types of data or changing how we use your info - we'll give you a heads up via email or a notice on our website.

It's a good idea to check back here occasionally, especially if you haven't read it in a while. We know it's not exactly thrilling reading material, but it's important stuff.

If you've got questions, concerns, or just want to chat about how we handle your data, don't hesitate to reach out. Seriously, we'd rather you ask than sit there wondering.

Privacy Complaints: If you think we've mishandled your personal information, you can file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, try talking to us first - we'll do our best to make it right.